High performing employees often attribute the high expectancy and coaching of their employers for their success.
It’s true in sports. Brady & Belichick. Jordan & Jackson. Landry & Staubach. Their unique relationship, coupled with the demands that each place on the other, produces championship results.
In the workplace, great employers and supervisors bring out the best in great employees. The demands are high. The input is consistent. And the rewards are great.
Sales increase. Managers flourish. Ideas abound. And profits rise.
But every now and then, the high performing employee needs a break. You notice that they make a mistake or two. Their attitude dips. Perhaps, you’ve responded with more feedback and more pressure, and often that works.
Sometimes, the high-performing employee just needs space. They need space to work through the work-equivalent of a 0 for 16 slump. What to do?
Trust them. Let them know you trust them. Give them the space they need. Give them a break. Typically, you’ll notice that their sales will increase. Their performance will rise. Their temperament will change.
And what if they don’t? Then, you follow up as any good superior and coach would do. But good employees typically bounce back just like great athletes.
Gordon Duncan is the CEO/Consultant of ProSight Success and has trained employees for nearly 20 years. ProSight offers a host of resources for the optometric and small business field. You can find front desk training at our Front Desk Academy. Additional resources can be found below:
Digital ProSight Success System
Paperback ProSight Success System
And our best value: the ProSight Success Workbook that includes a digital copy and a free hour of consulting.
Gordon Duncan is an award-winning educator, salesman, teacher, manager, and writer. He has taught in the public school system, lobbied for school's accreditation, managed eye clinics, led sales' teams, and also publishes books on theology, church, and culture.