Is your business or organization flailing? 
Have you lost your motivation to work?
Have you lost your purpose? 
 
When either you or your organization is flailing, what do you do? 
 
I spoke with a doctor friend of mine the other day, and we were discussing another practice that went out of business.  His response?  “He must have lost a passion for what he was doing.”
 
Amazing.  My friend didn’t attribute the economy, competition, or any other factor to the closed doors.  He blamed a loss of passion and drive.
 
So, no matter your profession or organization, what are you going to do to renew and recapture your drive and purpose?  Here are a few tips.
 
Start Today:  If you want to renew and reignite your passion, start today.  Passion renewal is not a matter of waiting for something to light your drive afire.  It is a matter of you choosing to light your passion a fire.  Retired Navy Seal, Jocko Willink, speaks of choosing to do the thing you want instead of waiting for some circumstance to make it easier.  Choosing is the beginning of discipline.  A fire will not light without a spark.  If you want to reignite your passion for your organization, then choose to do it today.
 
Continually Remind Yourself of Your Goals:  Sales Leader, Grant Cardone, recommends writing down your goals each morning when you wake up and again when you go to bed.  What a great idea.  With your goals on your mind in the beginning of the day and your goals refreshed and renewed at day’s end, you are more likely to stay the course.  Some sort of planner or system that works for you would be helpful.
 
Find a Mentor:  No one charts a course alone, and the best way to find that course is to get direction from someone who has gone ahead of you.  A mentor will inspire you, encourage you, and help you avoid pitfalls.  Finding a mentor is a solid step towards maintaining your passion as you seek to take your organization to the next level.
 
Gordon Duncan is the CEO/Consultant of ProSight Success.  He has worked in the eye care industry for nearly 20 years.  He has consulted in the medical field, manufacturing, accounting, and many other disciplines.  You can contact him at [email protected]
 
Streamlining Planner (the most practical daily planner on the market)
Digital ProSight Success System
 
And our best value:  the ProSight Success Workbook that includes a digital copy and a free hour of consulting.
 
As always, I will be glad to help you towards your goals in any way I can.

Sexual assault is evil, and the era of silence is coming to an end.  What are you and your business doing to ensure that all of your employees and co-workers are safe and acting appropriately? 
 
In light of the Harvey Weinstein scandal, sexual allegations are streaming forward in every arena.  Everyone from rock stars to former Presidents have been accused, and the tolerated environments of sexual harassment are fading away.
 
First and foremost, a harassment free environment is the right thing to do.  Additionaly, creating and insuring that environment is a necessary practice for you to attract and keep qualified and talented employees.  Very few people will choose to work in an unsafe workplace.
 
How can you insure your employees and co-workers are safe and acting appropriately?  Here are 3 steps.
 
Publicly Commit to a Sexual Harassment Free Environment - Publicly stating that which is law is never a bad thing.  Sexual harassment is illegal.  Gather your team together, and make it clear that no hint of sexual harassment will be allowed in any way or in any form.  Give them the confidence that your business has a zero-tolerance policy in regards to any inappropriate behavior.  These kinds of statements should not be one-time announcements but instead, they should be something that you speak about regularly, lest someone forget.
 
Establish a Protocol - Most sufferers of sexual assault/harassment are afraid to speak up.  Additionaly, if they wanted to, many don’t know what the process would look like.  Is it a meeting?  Will they lose their job if the speak up?  What if it is a supervisor?  Answer these questions for your company by creating a protocol for speaking up.  This gives everyone a clear pathway forward, and it also serves as a deterrent because predators know that they are at risk of being discovered.
 
Set the Example – Lead the way in your speech and actions.  Don’t let a hint of inappropriate behavior or speech escape you.  Be ever vigilant to treat each employee and co-worker with dignity.  If you don’t set the example, then others will not feel comfortable approaching you when there is a concern or an allegation.  Your lack of example is a gateway towards harassment in the workplace.
 
Don’t be the barrier to another person’s safety.  Instead, lead the way towards a safe workplace.
 
Gordon Duncan is the CEO/Consultant of ProSight Success.  He has worked in the eye care industry for nearly 20 years.  He has consulted in the medical field, manufacturing, accounting, and many other disciplines.  You can contact him at [email protected]
 
ProSight offers a host of resources for the optometric and small business field.  You can find front desk training at our Front Desk Academy.  Additional resources can be found below:
 
Digital ProSight Success System
Paperback ProSight Success System
 
And our best value:  the ProSight Success Workbook that includes a digital copy and a free hour of consulting.
 

I'm putting together a few things for the new year that I want to tell you about. 

​My best practices map out their new year with a growth/goal strategy that they then use as accountability through the upcoming months.  It becomes a healthy diagnostic for comparison each year, and it also gives you an opportunity to design your best year yet.

What I want to do is help you design your best year yet.  Here is what it looks like…

·         Upon enrolling, I will email you a questionnaire to get us started.
·         Then we take 2 sessions in December and 1 in late January to map out your goals and put together best practices. 
·         After the first session, I will put together some refining questions for you, and then we will hammer out those plans in the second session. 
·         Then, late January, we review the initial implementation and make adjustments.

​A few benefits…

You don't have to travel anywhere  and when you sign up, I will give you lifetime access to the bestselling, 7 volume, ProSight Success System.

The benefits get passed to you and then on to your practice because all of the content is about designing your best year and nothing you do has a greater impact on people than the plans that you create and put in place.

This is where you sign up to get that offer.  This offer won’t last forever.

That means that now is the best time to join.

~ Gordon
www.prosightsuccessblog.com
www.prosightsuccess.com 

​PS - Don’t forget, if you decide to design your best year yet, I will give you a free copy of the 7 volume Prosight Success System - a $169 value.
 
PSS – 2018 will mark my 15th year of consulting.  I’ve worked with hundreds of doctors and professionals just like you.  I want to bring my experience to you so that I can devote my time to helping you create your best year yet.  ​

The eye care industry needs practical resources that make quick, impactful, and profitable change.  The battles with online retailers and corporate competition are growing in intensity and casualties.  These truths became all the more real to me this week as I witnessed another office go out of business in my area.   
 
In light of this closing, I’ve decided to discount our paperback ProSight Success System.  It has been called the “Optometric Textbook for the 21st Century”.  Typically, this resource costs $199, but in light of seeing another practice fatality, I have cut its cost 50%.  
 
From now until the end of the year, you can purchase the ProSight Success System in paperback for $100.  This 2 lb. (over 300 pages of resources) playbook has been #1 in 7 different countries, and it’s the step by step process that the doctor above walked through. 
 
ProSight offers a host of resources for the optometric and small business field.  You can find front desk training at our Front Desk Academy.  Additional resources can be found below:
 
Streamlining Planner (the most practical daily planner on the market)
Digital ProSight Success System
 
And our best value:  the ProSight Success Workbook that includes a digital copy and a free hour of consulting.
 
As always, I will be glad to help you towards your goals in any way I can.
 
Gordon Duncan is the CEO/Consultant of ProSight Success.  He has worked in the eye care industry for nearly 20 years.  He has consulted in the medical field, manufacturing, accounting, and many other disciplines.  You can contact him at [email protected]

Yesterday, I had to run a few errands.  Along the way, I wanted to step into a local eye doctor’s office to get my glasses adjusted.  As I walked up to the door, the reality was clear:  Another eye care provider had closed its doors.
 
Sadly, I was not surprised.  I had never worked with this office, but I had visited them a few times.  Their location was weak.  Their service was weaker, and their promised delivery of frame orders was ridiculously long (2 weeks).  Unfortunately, the writing was on the wall.
 
What can a practice do when they are struggling?  What hope is there to reverse the downward spiral?  I would offer at least one answer:  Get training that leads to impactful change.  Let me tell you a story.
 
10 years ago, an optometrist reached out to me.  He wanted to leave his lease and build his own office.  The major challenge was that the bank turned him down for the loan.  Why?  The problem was cash flow.  He just didn’t produce enough revenue to justify the loan he needed to take on that much debt.  The OD wanted me to help him reach his goal.  So, we put a plan in place.
 
The first thing we did was run a full diagnostic of his reports for the past 3 years.  We looked at the number of patients, the % of new to old, the average frame sell, the % of patients who buy materials, and a host of other key indicators.
 
Secondly, we put plans in place in light of all those numbers.  We created improvement contracts for employees whose areas were underperforming.  For example, the fame sellers were encouraged, spiffed, and trained on selling more frames and at a higher frame average.  The front desk was encouraged, spiffed and trained on selling contacts and keeping the schedule more full.
 
Third, I worked with the doctor on time management, tax deductions, and staffing (choosing and reviewing staff).
 
What happened?  6 months later, the practice’s revenue grew, expenses dropped, and they qualified for a loan.  Less than a year later, that OD opened up in a brand new space.  These are the steps necessary to not only prevent being another practice fatality, but being a practice that is flourishing. 
 
So, what steps are you taking today to be the latter and not the former?  Do the diagnostic work, take action on those numbers, and then address your own strengths and weaknesses.  Get training that leads to impactful change.
 
ProSight Success has a 7 volume playbook to put all of these things in place.  In fact, we recently published this system in paperback.  It has been called the “Optometric Textbook for the 21st Century”.  Typically, this resource costs $199, but in light of seeing another practice fatality, I have cut its cost 50%.  
 
From now until the end of the year, you can purchase the ProSight Success System in paperback for $100.  This 2 lb. (over 300 pages of resources) playbook has been #1 in 7 different countries, and it’s the step by step process that the doctor above walked through. 
 
As always, I will be glad to help you towards your goals in any way I can.
 
Gordon Duncan is the CEO/Consultant of ProSight Success.  He has worked in the eye care industry for nearly 20 years.  He has consulted in the medical field, manufacturing, accounting, and many other disciplines.  You can contact him at [email protected]
 
ProSight offers a host of resources for the optometric and small business field.  You can find front desk training at our Front Desk Academy.  Additional resources can be found below:
 
Digital ProSight Success System
Paperback ProSight Success System
 
And our best value:  the ProSight Success Workbook that includes a digital copy and a free hour of consulting.

When trials or setbacks hit, it is easy to doubt your choices.  Everything from relationships to career paths are cast in to doubt when trials or crises hit. 
 
However, without the least bit of naiveté, trials and setbacks are gifts.  Here is why.  Trials and setbacks are gifts because they help you…
 
Discover Misconceptions.
Discover Realities.
Discover Commitment.
 
Discover Misconceptions:  Let’s say you experience a setback with your career.  Staffing is harder than you thought.  Government regulations are eating away at your profits.  What a gift.  Operating as if staffing would be easier or that the government wasn’t going to get in the way, just held you back.  Being ignorant of these realities kept you from being effective.  And of course, once you clear out the misconceptions, you…
 
Discover Realties:  Using the prior illustrations, now you know how hard staffing is and can take action.  Maybe you need a more rigorous interview process.  Maybe you need to hire a consultant or work through an agency.  Maybe you need to change your pay structure or create an incentivized bonus system.  Either way, your trials showed you your misconceptions and now you are working on realties.  Understanding that, you can now….
 
Discover Commitment:  Are you ready to tackle your career with the new realties you’ve discovered?  Do you or your business model have what it takes?  Now, you can discover your level of commitment to what you are doing.  Now, you can make real progress because you have cleared out all the misconceptions.
 
All of this is true for relationships as well.  Trials show you where you have misconceptions about the other person.  You now can deal with reality, and you’ll know your level of commitment.
 
So, take this time of trials to do the hard work of self-assessment.  Enlist a mentor or a trusted friend who speak truth into your life.  But one takeaway, just don’t waste this trial or setback.  There are too many good things that you can learn from them.
 
Hopefully, these tips have been helpful.  If you want to go a step further in mapping out your career/personal goals, ProSight created a planner that enables you to do this each day.
 
The planner works like this.  It breaks each day into 3-hour segments to help you fuel up and power down.  But even better, it helps you figure out how to approach each part of your day. 
 
Pick up a Streamlining Planner, and transform your day.
 
--
 
Gordon Duncan is the CEO/Consultant of ProSight Success.  He has worked in the eye care industry for nearly 20 years.  He has consulted in the medical field, manufacturing, accounting, and many other disciplines.  You can contact him at [email protected]
 
ProSight offers a host of resources for the optometric and small business field.  You can find front desk training at our Front Desk Academy.  Additional resources can be found below:
 
Digital ProSight Success System
Paperback ProSight Success System
 
And our best value:  the ProSight Success Workbook that includes a digital copy and a free hour of consulting.
 

“Work is the form in which we make ourselves useful to others.” 
Author and Scholar, Lester DeKoster.
 
How profound a statement is that?  Consider it for a moment.  Your work makes you useful to others, whether that work be CEO, doctor, factory worker, or stay at home mom.  And usefulness to others is noble.  At its heart, work is service, whether it be a product or action that others need.
 
Of course, work that takes advantage of others, abuses others, or promotes injustice is illegitimate because that usefulness comes by forcing someone to work unwillingly or with the intent to deceive.  But a work/usefulness relationship that is mutually beneficial and voluntary is noble.  
 
This imbued nobility should transform our approach to our occupations.
 
The CEO should live with grand design to produce a product or service that is useful while also seeking to do only good for his/her employees.
 
The doctor should care for their patients while creating an environment of service for the good of co-workers/employees.
 
The line worker should see their effort as art and work with an appreciation of their efforts being a part of a larger process.
 
Of course, the goal of work is to also provide for oneself and one’s family in the midst of being useful to others.  When personal usefulness and the usefulness to others get out of balance, greed takes over, corruption wins and abuse abounds.  But when the nobility of work with an emphasis of serving others leads the way, employer, employee, and customer benefit.
 
Today, consider what you do as a noble usefulness to others, no matter how insignificant your work may be.  Take steps to sacrifice for others and lead other in this approach.  Remind your employees and remind each other that work can be beautiful when the bigger picture of service is kept in mind.
 
Hopefully, these tips have been helpful.  If you want to go a step further in mapping out your career/personal goals, ProSight created a planner that enables you to do this each day.
 
The planner works like this.  It breaks each day into 3-hour segments to help you fuel up and power down.  But even better, it helps you figure out how to approach each part of your day. 
 
Pick up a Streamlining Planner, and transform your day.
 
--
 
Gordon Duncan is the CEO/Consultant of ProSight Success.  He has worked in the eye care industry for nearly 20 years.  He has consulted in the medical field, manufacturing, accounting, and many other disciplines.  You can contact him at [email protected]
 
ProSight offers a host of resources for the optometric and small business field.  You can find front desk training at our Front Desk Academy.  Additional resources can be found below:
 
Digital ProSight Success System
Paperback ProSight Success System
 
And our best value:  the ProSight Success Workbook that includes a digital copy and a free hour of consulting.

Ego is the anesthesia that deadens the pain of stupidity. 
 
I heard this quote recently from motivational speaker, Rick Rigsby.  The statement’s impact is stunning, and applying it won’t happen unless you are willing to take a long, hard look at yourself.
 
Questions like these are helpful to get you started:
 
Have I ever been blind to my own weaknesses because of ego?
Do I devalue the opinion of others?
How responsible am I for recent career/personal setbacks?
 
When we are guilty of these things, we miss out on the wisdom of others and we cut off the ample pathways available towards growth and achieving our goals.  Being guilty of these things can also make us a pain in the butt to work/live with.
 
How can we avoid this?  How do we remove the need for this anesthesia?  Here are a few tips.
 
One:  Surround yourself with gifted, smart people from varied backgrounds.  If your team looks just like you, sounds just like you, and has done only the things that you have done, you are only enabling yourself, not propelling you or your organization forward.
 
Two:  Openly invite your team to give you feedback that is contrary to your opinion.  Yes, you are a wise team member and leader, but use your wisdom to discern the wisest courses of action after your receive feedback – not before.
 
Three:  Be willing to change courses even if it is painful.  We all know the well-worn definition of insanity:  “Insanity is doing the same thing over and over again but expecting a different result.”  Change requires change.  Ego stands in the way of change.
 
Hopefully, these tips have been helpful.  If you want to go a step further in mapping out your career/personal goals, ProSight created a planner that enables you to do this each day.
 
The planner works like this.  It breaks each day into 3-hour segments to help you fuel up and power down.  But even better, it helps you figure out how to approach each part of your day. 
 
Pick up a Streamlining Planner, and transform your day.
 
 
--
 
Gordon Duncan is the CEO/Consultant of ProSight Success.  He has worked in the eye care industry for nearly 20 years.  He has consulted in the medical field, manufacturing, accounting, and many other disciplines.  You can contact him at [email protected]
 
ProSight offers a host of resources for the optometric and small business field.  You can find front desk training at our Front Desk Academy.  Additional resources can be found below:
 
Digital ProSight Success System
Paperback ProSight Success System
 
And our best value:  the ProSight Success Workbook that includes a digital copy and a free hour of consulting.

Are you meeting your career goals?  Are you at least getting closer to them?
 
There is nothing more disheartening and discouraging than falling further behind in your career aspirations.  I spoke with an eye care professional just recently who was struggling to get to work each day.  The problem?  She had fallen off the trail of her own path.  After a few meetings, she was able to right the ship and re-incentivize herself.  Today, she goes to work energized and ambitious.
 
So, how are you doing today?  Do you need to get back on the trail of your career goals?  Here are the 3 tips to help you.
 
First Tip:  Clearly define or redefine your career goals.  Write down on a piece of paper the position you would like and the money you would like to make.  Write them down daily and review them weekly.  Use a planner to help, but remind yourself each day what you actually want to accomplish.
 
Second Tip:  Prioritize moments in each day/week that develop the skills you need to move towards your goal. If you aren’t making steps to grow skill-wise, then you aren’t preparing yourself to be ready when your opportunity arises.
 
Third tip:  Find a group of supporters in your field with similar aspirations.  Every person needs a support group or cohort that they can turn to when discouraged.  Additionaly, if you are in a like-minded group, you will be able to encourage others when they are down.
 
These are just a few tips to get you towards your career goals.  One thing for sure, you won’t hit your goals if you don’t define them and you won’t hit them if you don’t push yourself.  However, following these three tips will keep you moving forward each day.
 
If you want to go a step further in mapping out your career goals, ProSight created a planner that enables you to do this each day.
 
The planner works like this.  It breaks each day into 3-hour segments to help you fuel up and power down.  But even better, it helps you figure out how to approach each part of your day. 
 
Pick up a Streamlining Planner, and transform your day.
 
 
--
 
Gordon Duncan is the CEO/Consultant of ProSight Success.  He has worked in the eye care industry for nearly 20 years.  He has consulted in the medical field, manufacturing, accounting, and many other disciplines.  You can contact him at [email protected]
 
ProSight offers a host of resources for the optometric and small business field.  You can find front desk training at our Front Desk Academy.  Additional resources can be found below:
 
Digital ProSight Success System
Paperback ProSight Success System
 
And our best value:  the ProSight Success Workbook that includes a digital copy and a free hour of consulting.

​Time Management is about prioritization.
 
Time management is key for everyone from the gamer to the marathoner to the executive to the pastor to the mom…you get the point.
 
And while the unexpected is just that, maximizing your time is about organizing the expected so that you can prioritize what’s important. 
 
How is that possible?  Here are the tips.
 
First, prioritizing is crucial or important for your day.  Even if it is only 5 minutes of progress towards an overall goal, that 5 minutes of progress is just that…progress.  Schedule time in your day where you can reduce distractions towards that.
 
Second, prioritize the secondary tasks.  What are thing that you want to get done but don’t require solitude or absolute focus?  Have a podcast or a Ted talk or a sermon you want to listen to?  Squeeze it into your walk or run or drive to the grocery store.  I knew one mom who listened to sermons in the shower just so she could get that time in each day. 
 
Third, find time to rest.  Again, even if it is 5 minutes (hopefully longer), get that time.  Rest is diminished in our society, and false-pride is attached to the supposed lack of need.  Just the other day for myself, I took a stressful phone call early in the evening.  At the end of it, I sat on my front porch for 5 minutes.  That’s it, 5 minutes, and I was ready to re-enter the house with my kids.  The best bet, is plan on that rest time to transform your day or at least transform moments.
 
You can of course write these things down in your calendar, but ProSight Success has created the Streamline Planner which enables you to do these 3 things each day.  It’s affordable and customizable.
 
Pick up a Streamlining Planner, and transform your day.
 
Gordon Duncan is the CEO/Consultant of ProSight Success.
 
If you would like to pursue “Streamlining”, as well as the other elements of the ProSight Success System from which it came, you can find those resources at www.prosightsuccess.com & articles at www.prosightsuccessblog.com.  If you want to understand more about life-planning and consulting, just email me at [email protected].  I can’t wait to hear your success stories.