What’s the business axiom? Win the employee war; win the battle.
That has never been any more true than today. The largest complaint and concern that I hear from business owners and managers is that they can’t find good staff and they have a hard time training good staff – primarily front desk staff.
Finally, the Front Desk Academy is here to solve your Front Desk woes. Whether you are a medical practice, lawyer's office, or pretty much any other business with a desk to your customers, ProSight Success is here to help.
We have trained nearly 1,000 staff in the last 20 years, and now our expertise is here to help you. Here is how it works.
First, at no cost to you, we call to assess your front desk needs and concerns.
Second, we schedule our twice monthly Skype/Zoom/FaceTime meetings with your staff.
Then, we call in twice a month for an hour to empower your front desk to be the best in your industry and area.
We cover greetings, physical and vocal posturing, how to handle irate customers, and any other specific issues that you might have.
We can even take one of our sessions to work with an individual employee or a new hire. We are glad to customize to your needs.
We offer 4 different payment plans for these twice monthly training sessions, and you earn a great discount the further out you commit. Take advantage of this offer now as the monthly costs are sure to rise in the coming months.
And don't worry, you can cancel at anytime with no penalty.
Don't hesitate, and if you act today, we will email you a digital copy of our international bestseller, "Resourcing Human Resources".
We can't wait to help.
Front Desk Academy
Be sure to check out our resources for the eye care industry at:
Leave a Reply.
Gordon Duncan is an award-winning educator, salesman, teacher, manager, and writer. He has taught in the public school system, lobbied for school's accreditation, managed eye clinics, led sales' teams, and also publishes books on theology, church, and culture.