Building a Better Office Manager

As many of you have noticed (and thanks to everyone who reached out), I haven’t posted or emailed any new content in the past two weeks.  And while that time did include some vacation, the time off was purposeful.  The time away enabled us to put the final touches on a project that has been 20 years in the making.
 
Releasing Tuesday, September 4th(the day after Labor Day), ProSight Success is launching the world’s first and only customizable eye care management training platform.   
 
The genesis of our program comes from my days as an Optometric office manager.  On my first day, I knew nothing about eye care management.  I had only one eye exam in my life at that point.  But through training, hard knocks, mentoring, and consulting with 100’s of eye care professionals, one thing has become clear: 
 
When eye care management training is coupled with the experience and wisdom of the doctors, patients are better cared for, office relations improve, and profits increase.
 
Doctors receive incredible training.  Managers often don’t, so the only way a dream this big can happen is through a customizable, management training program.  So, we have created a six-month program that includes mentoring (done via Skype, Zoom, etc), reading, and testing.  All of this is done AFTER interviewing the doctors to see what their staff most needs. 
 
We will announce more details in the next week or two as we lead up to launch, but if you have a question, or want to take advantage of an early bird discount, just reply to this email, or better yet, call Gordon at 919-412-8161.
 
Our desire is to enable eye care professionals to enjoy their practices and patients while earning as much profit as possible.  We truly believe this ground-breaking program is going to transform your staff, your practice, and the industry. 
 
Please contact us if you have any questions.
 
Gordon Duncan
919-412-8161
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