I was working with one of our HealthCare Pro Academy professionals the other day. She had five years’ experience, but she wasn’t growing either in responsibility or in compensation. It was time to look for another job.
As I was speaking with potential employers on her behalf, they were surprised to learn that this 5-year pro was looking for a job. They were also surprised her by her low salary. After working with them, I was able to get an interview for her, and soon after, she had a rewarding new job.
The post-hiring analysis question became, “Why wouldn’t her former employer pay her accordingly? Why were they arguing over a $.50 - $1.00 raise?”
The answer to that question provides presently (and future) employed Billing and Coding Professionals (BCP’s) with the tools to be employed at market value.
Succinctly, what causes an employer to miss the value of Billing and Coding Professionals?
One: Employers miss the value of BCP’s when those professionals don’t know their numbers. Each BCP should have an accurate knowledge of their 30, 60, & 90’s each day or at least weekly. Waiting until the end of the month for both employer and employee to find out the numbers is a disaster waiting to happen.
Two: Employers miss the value of BCP’s when those professionals don’t communicate with both the staff and the doctor about ways in which they can contribute towards accurate insurance claims. The front desk should receive at least weekly updates about changing codes and specific carrier particulars. Doctors also should hear from their BCP’s about things they can do to make sure their procedures are lining up with insurance guidelines.
Three: Employers miss the value of BCP’s when those professionals don’t seek feedback. It is always scary to ask your boss, “Hey, how am I doing? What more can I do to make our billing and coding go more smoothly?” But the professionals who do this demonstrate their dedication to their practice and their profession.
These 3 tips enable Billing and Coding Professionals to demonstrate their value and worth to their doctor, practice, or hospital. They give employers reason to value them, and when compensated, give employees reason to stay.
I hope these tips can improve relationships, employee appreciation, and even better, compensation.
Let us know if there is any way we can help.
HealthCare Pro Academy
How does a mentor from HealthCare Pro Academy help? Some of the benefits are…
1. 180-Day Personal & Professional Growth Plan
2. Guidance in Expanding Your Circle of Influence
3. Training on how to Increase Your Personal Income over a 180-Day Period
4. Creating a Personal Accountability Model to Keep You on Track
And lots more.
Our program costs $127 a month, and we will work with you for six months. Upon signing up, you will receive a survey to fill out about your background. Upon completion, email it back, and we will set up our first conference. We will talk online twice a month for 45 minutes, and you will also have access via phone and text throughout the month.
Below you will find references, and don’t hesitate to call me directly if you have questions.
I look forward to helping you grow in your career. You deserve it.
Gordon Duncan is an award-winning educator, salesman, teacher, manager, and writer. He has been in the eye industry since 1999 and is the author of the eight-book ProSight Success System. His book “Practice Progress” has charted #1 in 6 different countries. Gordon currently consults in the eye care, medical, as well as the manufacturing industry.
“I’ve Known Gordon for seven years and have been thoroughly impressed by his work ethic, professionalism, and knowledge of the practice of Optometry. He’s helped me tackle overwhelming tasks by implementing procedure manuals and simplifying complex employee issues. I highly recommend him as a consultant and feel confident in his abilities to serve as a guide in any optometric practice.” C. C. Byrd, OD
Gordon Duncan is an award-winning educator, salesman, teacher, manager, and writer. He has taught in the public school system, lobbied for school's accreditation, managed eye clinics, led sales' teams, and also publishes books on theology, church, and culture.