I was hiring for a multi-state eye care practice, and they wanted something simple. They wanted skilled, professional, hard-working billing & coding employees who approached their job with knowledge and efficiency. Basically, they needed professionals who could file their insurance, but they also needed more than just someone with knowledge of ICD-10s and CPT codes.
The doctors expressed that Billing & Coding knowledge was a dime a dozen with the flood of graduates each year. They wanted employees who were willing to work their way up the professional ladder while also being willing to work anywhere in the office (not every practice can afford a dedicated filer).
That shouldn’t be a problem, should it? Plenty of people understand coding and were willing to earn their way, right? Actually, it was a huge problem. Finding people who possessed the knowledge of Billing and Coding was not the problem. Less tangible skills like professionalism and punctuality and lack of entitlement were rare.
I went through dozens of resumes, and I couldn’t find anyone who met all of the necessary qualifications. We wound up having to hire employees who met most of the qualifications, but not all of them. Some made it. Some didn’t.
In discussing this challenge with my clients, they wished that there was some way to improve the field of candidates – almost a training program apart from school to prepare qualified candidates to become quality employees.
That’s where inspiration begins. That is why I began mentoring future employees to better prepare them for gainful employment. That experience was the genesis of the HealthCare Pro Academy.
Our HealthCare Pro Academy is $127 a month for 6 months. During that time, we will
· Create an attention-getting resume that will help you stand out above the crowd.
· We will talk on the phone at least 6 times for personal coaching.
· I will interview you at least 3 times and give you verbal and written feedback.
· And so much more.
Think about the cost like this. Each pay period you are unemployed, you lose around $800 at a $10 an hour start rate. Our program costs less than what you lose by remaining unemployed.
Don’t hesitate. This is the launch of my mentoring program, and the price will increase soon. If you have any questions, just call me at 919-412-8161.
I can’t wait to help you get the job you want.
HealthCare Pro Academy
Seriously, just give me a call if you have any questions.
Gordon Duncan is an award-winning educator, salesman, teacher, manager, and writer. He has taught in the public school system, lobbied for school's accreditation, managed eye clinics, led sales' teams, and also publishes books on theology, church, and culture.